Welcome to our Training Course, helping you get the most out of your comms

Data Track provides training courses to suit all levels of experience. Our subject matter experts provide an insight into the general communications industry that tells the entire story. From Introduction to Communications, to Advanced Communications; these two course are designed to give a generic overview of the market, key players, technologies, driving issues, jargon and trends.

The Communications Management course goes beyond the Introduction and Advanced courses to provide an in-depth analysis covering aspects of business strategy, the communications business issues, communications management issues and future planning. Our Telecommunications Cost Savings course will provide you with a whole range of strategies to save up to 50% on your voice communications budget.

In addition to these generic courses, we also offer training on Voice over IP (VoIP), IP Telephony (IPT) and Convergence, we examine the facts, the implications, the risks and the rewards. Our Introduction to Contact Centres course is designed to explain the background to contact and call centres, how they work and what they can achieve.

Finally we also offer training courses on our entire Eclipse and Tracker Product ranges.

We can also offer tailored courses to suit your requirement, please contact us to find out more.