Telecommunications Cost Savings

The Telecommunications Cost Savings course will provide you with a whole range of strategies to save up to 50% on your voice communications budget. Although we can't guarantee that much of a saving we will make, we will show you how.

The course considers all aspects of voice communications costs and the options to reduce them.

A considerable part of the course considers benchmarking of costs against current market rates. How much are you currently paying for; local calls, mobiles, system maintenance, etc?

The key areas covered by the course are as follows:

• The Typical telecommunications budget
• Achieving actual not theoretical savings
• Telephone line rental
• Call charges & discount schemes
• Equipment rental
• Maintenance contracts and options
• The potential of IP telephony
• The benefits and costs of mobiles
• The potential for savings
• Achieving savings
• Why outsource?
• Types of outsourcing arrangements
• Contract Management
• The role of telecommunications staff
• Options for reducing staff costs

Course Information

Who Should Attend

• Directors responsible for communications
• IT Professionals responsible for contact/call centres
• Finance directors responsible for voice services
• Facilities Managers
• IT Managers
• Anyone entering the world of communications

Pre-Requisites

In order to obtain the most from the course, it is useful to have an understanding of your organisations current telecommunications costs.