Tracker Secure Appliance Platform

The Tracker is an intelligent and flexible platform for the management of communications networks. It is a highly reliable and robust device that provides secure access for the administration of a variety of multi-vendor equipment such as PBXs and routers using IP or PSTN connections. In addition, a secure program development and runtime environment allows Tracker products to run custom applications that deliver value-added administrative services within voice and data networks.

The Tracker provides an ideal solution for the pro-active management of remotely located equipment. Multiple devices can be connected to a single Tracker, making it a highly cost effective solution. Implementing Trackers throughout a network introduces efficiency through standardising on equipment connectivity.

Trackers are multi-user devices that utilise resources more effectively by performing a variety of functions. A single Tracker can be used to collect large volumes of data such as CDR records, provide a highly secure transparent gateway for remote diagnostics or configuration, record filter and report alarms and run application specific software; all at the same time in one unit. There are over 50,000 Trackers in use worldwide.

Applications

Data Collection - collect & store data such as CDRs in non volatile memory.
Remote Access - secure access to managed devices via IP or dial-up.
Alarm Management - collect, filter and deliver ASCII, binary or SNMP traps.
Alarm Reconciliation - attempt to reset fleeting alarms.
Application Assurance - auto test of devices to see if they are working.
Fraud Detection - analyse CDRs in real time looking for unusual patterns.
Power Management - reset remote equipment power.
Environmental Monitoring - temperature & humidity monitoring of equipment.
Configuration Backup - auto backup of device configuration.
Clock Sync - synchronise time on managed devices including daylight saving.
Contact closures - door, fire, security etc detection.
Contact outputs - set an output manually or on event.
Terminal Server - multiport access to serial ports.

Features

Reliability - extremely low maintenance design; fit and forget.
Connectivity - multiple serial, Ethernet, modem and contact closure options.
Memory - up to 2 gig of non volatile memory.
UPS - built in UPS options to power unit for up to 24 hours.
Security - highly secure unit, see separate Tracker Security white paper.
Audit Trail - the Tracker keeps a full audit trail of activity.
Future Proof - operating system, configuration and applications all remotely upgradable.

Why You Should Use A Tracker

Trackers have many features that make them ideal for the management of remotely located devices. For a full description of Tracker features please download the Tracker Overview and Tracker Security white papers. Some Tracker features in brief

Secure: The Tracker features permission based usernames/passwords, auditing, a packet filtering firewall and encrypted tunnel connections. Dial-up access uses restricted answering and two factor authentication. Some Trackers have been security approved by the US and UK Governments.

Custom Applications: Run off the shelf applications on the Tracker or write your own to tailor the solution to your own needs and requirements.

Single box solution: With integrated modems, network adaptors, serial ports and digital contacts all in one box, the Tracker provides a powerful one-box solution for your remote management service.

Low power consumption: Without any need for fans or special ventilation the Tracker runs cool to the touch. This translates to improved reliability and minimal environmental impact.

No moving parts: The Tracker will deliver a reliable service 24 hours a day, 365 days a year for many years, without requiring maintenance.

High capacity storage: Support for integrated Compact Flash (solid state disk) modules of up to 2Gb. You can collect and store data, local backups or complete boot images on site, safe in the knowledge that it will be there when you need it.

Integrated UPS option: As a critical part of your communications infrastructure, the Tracker will continue to provide access and control for your systems for up to 4 hours after power loss.