Welcome to Data Track - Valued Added Solutions overview

Improve performance, control costs, reduce abuse with Call Management

CMS or Call Logging is the ability to capture / log Call Data Record information from a telephone system then process it to produce meaningful management reports. Call Management covers aspects such as asset utilisation, billing accuracy, performance management, capacity planning, IP Quality of Service, phone fraud detection and fraud prevention. Data Tracks Call Management solution (Eclipse CMS) is widely recognised as the most advanced call logging solution on the market and has been deployed globally by many leading enterprises. Data Track also provides Call Management as a managed service to many customers, where we are extremely proud to have only a 1.5% churn. Delivering excellence through effective Call Logging.

Providing Secure Access Management with AAAA Authentication, Authorisation, Access and Auditing

Data Tracks network security software - SAMS is a AAAA single sign-on solution to centralise, control and audit internal and external engineers, maintainers and 3rd Parties secure access to networked devices. The issue is simple, many organisations and VAR's have a large volume of networked / connected devices to maintain and therefore a large volume of user names and password to ensure device security. Data Tracks Secure Access Management Solutions makes device and network security simple to administer, control and 'see' through effective auditing. Providing Network Access on your terms.

Effectively manage your Device Alarms with Data Track's innovative Alarm Management Solution - AMS

Vendor independent, true Alarm Management for your IP and legacy devices. AMS - Keeping networks healthy. Data Track's Alarm Management Solution provides network managers with the ability to capture, filter, prioritise and correct connected devices.

Our solutions are designed to:

• Address a real business need
• Be simple and easy to use
• Be innovative and industry leading
• Deliver excellence
• Provide meaningful results
• Add measurable value

Data Track originally began life in 1979, designing and manufacturing Call Loggers, which it continues to do to this day. Keeping design and manufacturing in-house allows Data Track to effectively control its cost base, ensure quality, be flexible and dynamic and change rapidly; we are well placed to exceed our customers' expectations.

Contact Data Track for more information, a demonstration or to talk to one of our solution specialists.

Data Track's extensive application suite provides innovative business solutions to key voice and data requirements. As an Independent Software Vendor, Data Track provides the ability to effectively capture, analyse, process and report key device information, from Voice Calls to Network Management.

Data Track has been providing innovative software solutions for 30 years to industry, governments, major global telecommunication operators and Value Added Resellers.

Solutions by Category:

• Call Management
• Device Alarm Management
• Secure Remote Access
• Contact Centre Solutions
• Managed Services
• Directory Software

Solutions by Business Type:

• Small Medium Enterprises
• Contact Centre's
• Network Operators
• Outsourced Service Providers
• Financial Management