Intranet Staff Directory

Online Directory Software For Your Intranet

The People Search Problem

In a large organisation, one with a few hundred employees and multiple buildings, situated across a campus or different geographic locations; finding information about a colleague can be a challenge. That's why a staff directory, made available on an Intranet becomes such a neccesity but presents its own set of challenges.

It is not uncommon for large organisations to have multiple sources of directory information. No single source holds the complete profile of a user's entry in the directory. While security barriers may restrict users providing updates or customising entries to make them more useful.

Sources of directory information

• Personnel databases may be a key provisioning trigger for a directory entry but hold too much sensitive information for general access.
• IT departments hold the Active Directory to administer those users with access to the Network.
• Telephone directories may hold phone number and extension assignments, including the people who are not listed in Active Directory because IT access is not required as part of their job.
• There may be other records of project assignments, additional contact methods, building locations and more.

Collating and organising all of this information to enable people to conduct searches can present significant challenges. 

Eclipse DQ - Your Intranet Staff Directory

Using Eclipse DQ, your organisation can overcome these challenges.

• Provide a single consolidated view of your directory information by importing selected fields from multiple data sources into Eclipse DQ.
• Allow users to perform people searches that will return results in less than a second using either the web portal or Windows application.
• User customisable fields enable Eclipse DQ to import relevant user profile data from other databases within the organisation, or make it possible to add new data not stored in other databases.
• Define more meaningful relationships between directory members with group hierarchies that extend beyond the traditional departmental structures. Create direct relationships that link one directory member to another.
• Keep directory information relevant; allow users to keep their own directory information updated. Fine grained controls determine what information directory members see and what information they can update.
• Centrally store time sensitive user notes from members or operators, addresses and other procedural documentation for easier retrievel by staff.
• Monitor directory usage via search, admin and system audit logs.

Data Import & Export

Wizards are available to help import and export your data. Data can be imported from a comma or tab delimited file or from an LDAP database such as Active Directory. You can save import profiles that include field mappings and how to treat data that exists in both source and target databases. These can be used to make subsequent imports from the same source much faster. Data can be exported back to the CSV format.

If you would like to know more about this product, you can contact us or download the literature.

Eclipse DQ Features List

Here are the main features of Eclipse DQ v2.0.

• SQL based people and phone directory
• Windows (using familiar Ribbon interface) or (optional) Web based client
• Username/password authentication for both Windows and Web Clients. Windows client supports Windows Authentication for login.
• Supports two types of users; those who can login and use the directory and those that are just listed as members.
• Decide whether user can use Windows client, Web client or both
• Enable/Disable users to edit own directory profile
• Enable/Disable a user to edit other user accounts
• Enable/Disable a user to edit system options
• Enable/Disable access to audit logs
• Audit logs: restrict by number of days to keep, number of records and filesize
• Use Account Groups to decide view/add/edit/delete user permissions for directory members, custom fields, postal addresses, searches, highlights, PBXs, extensions and notes 
• Import records from CSV or (optional) LDAP/Active Directory
• Export to CSV
• Create custom searches using up to 8 fields of data.
• Pre-define search values with options to make a search field un-editable and/or invisible
• Character by character searching for sub 1 second response times.
• Introduce a keystroke delay to prevent immediate searching for records
• Searches support the % character to match any number of characters in the search parameter
• Ability to list users as Ex Directory to exclude them from Web Client search results.
• Standard directory fields include: Display Name, Description, Surname, Forename, Email Address, Title, Job Function
• Automatically add/remove people from the directory using the Start Date and End Date functions
• Add up to 30 custom fields (of type: email, URL, text, boolean, date, phone number or concantenation of two fields)
• Create user definable, hierarchical groups (i.e departmental) to organise directory members. Users can belong to more than one group.
• Configure each directory user with a list of related users who can help in their absence.
• Store PBX information such as description and serial number.
• Define and store extensions available on each PBX and associate to directory members. Directory members can be assigned to more than one extension.
• Supports configuration to indicate which extension a user is most likely to be available on, or the extension they use the most.
• Easily pick certain members out of a results list by assigning a custom colour highlight to the user.
• Store postal addresses, allocatable to users or departments (1 address per user or department)
• Store system (for emergency, operator and supervisor procedures) and user notes to pass along important information to other members. Notes can be set to appear between a specific date range.

Requirements

Database Server

The following databases are supported:

• Microsoft SQL Server 2005 and Server 2005 Express Microsoft
• SQL Server 2008 and Server 2008 Express
• Microsoft SQL Server 2008 R2 and Server 2008 R2 Express

Admin Console

The Admin Console may be installed on the following operating systems:

• Windows Server 2003
• Server 2008 & Server 2008 R2
• Windows XP SP3
• Windows Vista
• Windows 7

Web Server

• Windows Server 2003, IIS 6.0 with ASP .NET v2.0 and 3.5
• Windows Server 2008, IIS 7.0 with ASP .NET role service installed; .NET Framework 3.0 or above

Web Clients

The following web clients are supported on client PCs:

• Internet Explorer version 7.0 or later.
• Mozilla Firefox browser version 3.0.6 or later.

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