Quality of Service Management with VPQ

The QoS Challenge

A good voice or videoconferencing experience requires consistently good network performance. Quality of Service (QoS) mechanisms are the keys to ensuring network performance, but they are complex to implement and manage. One incorrect QoS configuration in any router along the network path can cause a poor user experience.

Our VPQ QoS management tool monitors, tests, and reports on network support for voice and videoconferencing to ensure proper QoS performance and configuration.

VPQ Solution Overview

VPQ is an automated solution that manages QoS across TCP/IP networks to support the unique real-time performance requirements of voice and videoconferencing. VPQ, which can be purchased as either enterprise software or as a hosted service, enables network operations teams to:

• Assess QoS implementations before and after voice and videoconferencing system deployment for consistency and correctness, and predict resource limitations and quality trends to support proactive management.
• Monitor QoS configuration settings to find configuration problems before call quality is adversely affected, and monitor QoS performance quality across all devices to ensure consistently high quality network support.
• Troubleshoot QoS-related voice and videoconferencing problems, determine their root causes, and resolve them quickly.
• Report on QoS configuration, utilization, and performance from the latest sampling and from historical trending via a graphical dashboard and presentation reports.

Benefits

• Better User Experience - Meet users' expectations for quality and reliability by ensuring excellent initial QoS implementations. Continuously resolve performance problems before they affect users.
• Faster MTTR - Provides clear information to quickly identify root cause of QoS issues from a single console. Displays trend analysis to detect network weaknesses to be corrected before quality degrades.
• Improved IT Productivity - Saves time required to manually gather, correlate, and report QoS configuration and SLA compliance. Uses built-in expertise to augment the knowledge base of network operations teams.

How VPQ Works

VPQ automatically gathers QoS configuration, performance quality, and diagnostic information from network routers, switches, and other sources. It translates the information into a common format, correlates it, and stores it in a central database. Using this QoS information database, VPQ tracks configuration changes over time and applies expert knowledge to find configuration inconsistencies. VPQ also correlates test data to identify and isolate network quality issues, and it draws on this data to create reports documenting performance results, root cause analysis results, and trend analysis.

VPQ tightly integrates with HP's OpenView network management platform to provide a comprehensive view of:

• How the network is configured for voice and videoconferencing
• How well the network is supporting voice and videoconferencing
• Resource utilization of high priority network resources
• Configuration and performance history.

Try The Demo

You can try VPQ yourself to experience the unique way that it will automate your Quality of Service management. Complete the form below and we will email you a link to download the software.