Combine single sign on with password management to enhance your network access and security.

The Remote Access Problem

Providing remote access to a variety of equipment, particularly where they are connected to a data network, raises significant security concerns and administrative problems for customers, service suppliers and equipment maintainers. Your remote users will need to know usernames and passwords to gain access; this is a security risk.

Establishing connections require that users have knowledge of various network protocols and proxy services; these can be complex. Your systems can be compromised by external hackers as well as internal staff; they require constant administration. What you need is a simple yet secure method of providing access to potentially large numbers of multi vendor equipment by your engineers and administrators.

Secure Access Management is the Answer

The Secure Access Management System (SAMS) solves your problems by providing a centralised service that holds all your remote equipment password and connection information in a totally secure SQL database.

It enables your administrators, engineers and applications to have secure remote access to managed devices, from a standard web browser, using IP or dial up connectivity. Users browse in to the Secure Access Manager and get authenticated; they are then presented with a list of equipment they are permitted to access; connection can then be made with one click. They do not know equipment passwords, telephone numbers or IP addresses; it is simple, secure, fast and very efficient.

Audit

SAMS Secure Access Manager will hold an audit trail of remote access activity including commands sent to and responses received from equipment. In the event of a security breech you can identify the cause, saving you time and cost. SAMS Secure Access Manager will allow you to monitor the activity of third party maintainers and meet ISO standards.

SAMS is the complete answer to providing secure remote access.

Easy to Use

SAMS Secure Access Manager features an easy to use Web interface that provides you with a simple one-click connect to remote equipment. A Windows Explorer style Admin Console enables you to perform all system configurations. Users, managed devices or connectivity can be added, amended or deleted very quickly and efficiently. Managed devices can be organised by site, customer or geographical basis. You can very easily group users so that privileges can be granted and amended. In the event that a technician or engineer leaves, it is only necessary to delete a single user account, as they are unaware of any other details.

Control Third Party Access

You can provide timed access to 3rd party maintainers with just one click. The connection will expire after the period you define and you will have an audit trail of what they did. Using SAMS will improve efficiency, increase security, provide an audit and reduce administration.

Automate Tasks

The SAMS Secure Access Manager can run scripts at regular intervals which can be used to automate regular administration tasks. For example

• Change passwords of monitored devices

• Retrieve configuration data from monitored devices

• Synchronise clocks on monitored devices

• Update clocks for daylight saving twice per year

• Any other tasks you can think of that can be automated

SAMS Secure Access Manager is simple to use and does not require a heavy investment in training. It will greatly reduce the administration workload at your management centre, enhance security, increase efficiency and reduce operational costs.

Scripts & Protocols

SAMS Secure Access Manager can provide flexible access using IP based network or dial-up connections. Each managed device can support one or more of the connection protocols that SAMS supports. These include ASCII, FTP, HTTP, HTTPS, Raw TCP, SSH, Telnet Remote Desktop and pcAnywhere. SAMS will automatically launch the appropriate application to allow you to communicate with the remote device.

A flexible and easy to use scripting language enables you to integrate virtually any type of remote equipment. Initialisation and log-off scripts can be included as well as the ability to automatically navigate multiple equipment levels and passwords in a single connection session. A user has no visibility of the scripts; they simply click and get connected.

Resilience

SAMS runs in an SQL environment and can use standard SQL database mirroring to provide a totally resilient system. Multiple Web Servers and Connection Managers can be used to balance the load. Multiple Databases can be used for resilience. If one or more Servers fail the others will automatically pick up the traffic.

Disaster recovery can be provided by having a hot standby system at a separate location. Standard SQL Server Log Shipping can be used to keep databases synchronised. In the event of a disaster at the Live Site the Standby Site can be up and running in minutes.

System Requirements

SAMS requires or supports the following environment: