
Our customers need a rapid response to service effecting problems; system integrators and service organisations need to provide this rapid response at a low cost. They use their service capability as a way of differentiating themselves from their competition. With tight service level agreements in place, maintenance contracts must be run with optimum efficiency.
Visits to site (or truck roll) by an engineer/technician represent the largest drain on the profit made from a maintenance contract. A site visit should only be required after other alternatives have failed, especially for common problems that are well understood and documented.
Our remote power management offering will enable you to perform a remote reboot and power cycle any connected device over an IP or dial up modem connection. An easy to navigate menu system allows you to individually power a single device on or off or you can run a pre-programmed sequence to ensure that devices are powered up in the correct order.
Our remote power management offering is delivered by combining our Tracker platform with a power distribution unit. Each distribution unit can power up to 8 devices and they can be chained so that 72 devices can be controlled via a single serial interface on the Tracker. A single Tracker can have up to 16 serial interfaces.
For further information on how your organisation could benefit from improved remote power management, contact us today.
What Next? |
Key Features |
| Power cycle remote devices |
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| Restore locked equipment |
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| Reduce site visits and save cost |
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| Increase efficiency, reduce downtime |
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| Meet tight SLA targets |