
Our dedicated team of in-house developers have designed and built an incredibly robust, stable and scalable platform in Eclipse, making it extremely popular world-wide. Eclipse has been installed in virtually every country in the world; it is used by the largest global telecoms operators, Governments, multi-national corporations, Value Added Resellers and Small to Medium Businesses. OEM's and VAR's white-label modules of Eclipse for distribution or integration into their own products and services.
The suite of Eclipse applications include:
Designed to capture ASCII, SNMP or contact closure alarms from legacy or IP devices, physical alarms and sensors. These alarms are then processed and filtered according to your rules and forwarded by SMS and or email to the relevant parties to address the issues, the entire process is also audited. AMS is a very cost effective solution when compared to HP Openview (which it can integrate with). It is designed to keep networks healthy and running efficiently. We also offer AMB an outsourced alarm management solution.
Eclipse CMS has long been the market leader and set the benchmark for Call Logging / Call Management. In this market, several suppliers claim to be the industry leader; we actively challenge them and you to find a better product than Eclipse CMS. For those wanting to outsource call management, we provide a Hosted CMS solution.
Web based corporate directory system for operators and employees to easily access and use. Keep up to date records and integrate with your switch for speed and efficiency. Simplify your corporate telephony directory and make it easier for your employees.
SAMS - Secure Access Management System
SAMS was recently reviewed in Network Computing magazine, it is effectively a Single Sign-on solution for engineers to maintain networks and equipment whilst hiding key credentials such as IP addresses, user-names and passwords. SAMS is a centrally administered, simply to deploy connection manager, offering increased security and auditing.
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