Home Current News Improved Customer Feedback Programme

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New Customer Experience Feedback Survey

Existing customers are given a quick and simple way to rate the effectiveness of Data Track's products and service in just a few clicks.

Data Track has introduced an easy way for customers to provide feedback on their experience with the company. The initiative is part of a number of ongoing changes that aim to improve customer experiences. Feedback is provided through an online survey and being only 5 questions long should only take a couple of minutes to complete.

Take the new Customer Satisfaction Survey

"At Data Track, we have a dedication to continually improve the way we sell, service and support both our end customers and our channel partners." comments Data Track's Sales Manager, Michael Owen "To achieve this we have introduced a new programme to survey and analyse customer satisfaction.

Our customer satisfaction programme quickly gathers initial feedback and allows our customers to provide much deeper feedback if they wish. Helping us to ensure that the survey is quick, while at the same time providing actionable intelligence."

Customers can either click here to take the survey or can come back to our website and click the feedback link in the top right hand corner of the website.

feedback

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